FAQ

Frequently Asked Questions

What is an Aura Tie?
Aura Ties are our signature modern ties—designed to reflect light, elevate your outfit, and turn heads. This isn’t just a tie. It’s a transformation piece.

What makes it different from a regular tie?
Aura Ties are not fabric. They’re structured, mirror-finish fashion armor. Built to shine under light, hold shape, and command presence—no matter the outfit.

Is it one size fits all?
Yes. Each Aura Tie comes with an adjustable, comfortable velcro neck strap that fits most neck sizes universally.

How do I wear it?
Fasten the strap like a necklace over your collar or styled over any shirt. It’s designed to sit smoothly and effortlessly—just clip and go.

What is it made of?
Crafted from durable, lightweight acrylic with a luxury mirrored coating. It’s strong, sleek, and surprisingly light for all-day wear.

What color options do you offer?
We currently offer Silver, Black and Gold Aura Ties. New colors may drop in future limited editions. Join the waitlist to stay updated.

Is it unisex?
Yes. Aura Ties are genderless and look powerful on all identities, all styles. It’s for anyone bold enough to wear the unexpected.

When will my order ship?
All ties are currently pre-order only. Orders ship end of August 2025. You'll receive a tracking number via email once shipped.

How do I track my order?
Use our “Track My Order” page in the menu. Just enter your order number and email to get real-time updates.

Do you ship internationally?
Yes, we ship worldwide. Delivery times may vary depending on your country and customs process.

What’s your return policy?
We offer a 7-day return window from delivery date. Items must be unused, unworn, and in original packaging. Email info@louidor.co to begin a return.

Can I cancel or change my order?
Orders begin production quickly to stay on track. For that reason, we don’t allow cancellations or changes once an order is placed.

What if my item is damaged?
Email us at info@louidor.co within 48 hours of delivery with photos. We'll take care of it.

Do you offer bulk or stylist orders?
Yes. For stylists, music videos, press features, or group buys, reach out to info@louidor.co.

How can I get featured?
Tag @louidorco on Instagram or email us your shots. We love showcasing bold customers and creators who live the Aura lifestyle.